Comfort Keepers Home Care
Reviews and Complaints
Poor ownership
Management -tyrants
Poor treatment
EASTON COMFERT KEEPERS is a joke
Sounds just like the one in Easton ! They didn’t even let me finish orientation my first day they put me in a house.
Not to mention I have no experience in this job veils. They hire ppl just to fill the homes with bodies. They lie and over charge clients and you have to watch your check and hours carefully they always forget to add hours or the peanuts the give you for gas.
The training is a joke and the office staff is terrible and offer no help on the 24 hour call line. They get angry if you call ate tell you to simply YouTube your question !
Unprofessional OWNER and Terrible ExperienceS
You know this is a horrible company when the OWNER tells you that if you want guaranteed care, you should put your loved on in a home. In a moment where Martha, the most unprofessional owner ever encountered, is under some stress at being called out for that comment, she chose to tell us that she was calling adult protective services on us for leaving our bedridden loved one home alone for an hour to take the kids to soccer practice.
If we were home 24/7, we would not need Comfort Keepers to come help care for our loved one. Hospice knows our situation and is in this home 5 days per week. Adult Protective Services has already told us she is getting better care than any home they have been in. The local police department is aware that our loved one is in the home for an hour here or there alone.
None of those agencies take issue with it. But Martha, hypocritical Martha, does. She has other immobile clients who require many hours of care per day. She has no problem leaving those clients without caregivers when people call out.
Those poor clients sit for 24 hours + in their own excrement starving because Martha cannot be bothered to send anyone. It took us 7 tries and 6 months for Martha to get our care plan right for our loved one in their system. After sending multiple emails with it written out step by step, all she had to do was copy and paste, but that was far too much for her to handle. We have had nothing but problems with this company.
There is always some excuse why things cannot get done. There are often times where they cannot send anyone with less than 2 hours notice.
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. I would like nothing more than to see them fold.
- Unprofessional owner
- Inability to follow simple instructions
- Incompetent office staff
Preferred solution: Martha should be fired and this company should go out of business
There are much better care givers
TERRIBLE COMPANY
Website claims they offer Uranium Care Benefit - false advertising ?
- Poor service
- Lack of caring and common sense
Preferred solution: Do what you advertise, or tell us before we waste 2+ weeks - train your people!!!
They hire caretakers with battery charges!
I work at comfort keeper
Love my clents but not pleased with some of the office staff.
Do NOt Trust Comfort Keepers with your loved ones!
You are right to be concerned. I worked for this company for over a year and just could not stand it another second when I saw that one of the people I was caring for had bruises and other indications of abuse and when I took her to the E.R.
and filled out the paperwork with Comfort Keepers I thought it would be taken care of. Instead Comfort Keepers took the word of the family member who was abusive so that they could keep receiving money. They hire massive amounts of people who are not trained or certified with the impression that they only need to provide company so that the elderly has someone to talk to or share meals with. This is not true.
They say this but when you get to the patient's home your given a four page list of detailed cleaning and are just expected to help bathe and change adult diapers without any certification or training! It is so horrible that people are trusting this company with their loved ones! Comfort Keepers said they provide training classes for free but these classes are a joke.
They just allow everyone in the room to converse and then show a five minute video and then have everyone sign a sheet saying they passed the training. This was at the location in Traverse City Michigan in 2015.
- Hiring anyone who applies due to high turnover
- Unprofessional management and treatment to staff
- Greedy owners evading the law and regulations for care
Resolved: Patient Care
Karry told all of her friends who comes to our home to sign their names on their "work"...too bad none of them are famous or I could sell the items on EBAY...
I just don't believe that Karry Anderson would treat a WWII veteran and his family this way...
Karry also doesn't wash dishes...
She also yells at me if I don't do as she asks.
She wipes the patient's behind with baby oil soaked baby wipes real hard, and she's mad when the patient yells out in pain. She watches me and instructs me to also wipe the behind in the same way, and she yells at me if I insist upon using soap and water to wash the oil away...
- Untrained caregivers
Preferred solution: Let the company propose a solution
My mom was ROBBED by the Comfort Keepers Caregiver
After a great deal of research we selected Comfort Keepers to provide assistance with our parents. Of critical importance to us was the safety of our parents.
After continual service problems the worst happened. The Comfort Keepers employee robbed our parents for thousands of dollars. We are confident that our family member was not the only person that was robbed by their caregiver. We are compiling information to show this is a systemic with Sodex, and Comfort Keepers.
That they have failed to comply with state and Federal requirements. They routinely hire employees with little or no background check If you have an instances please let us know, comfortkeepersrobbers@***.com
- Poor service
- Unreliability of caregivers
Extremely satisfied
My mother was under the care of Comfort Keepers Fletcher-Asheville for awhile until she had to go to a nursing home. Couldn't ask for better service.
It was often beyond what they were responsible for..really caring. Mary Moody was excellent. She went out of her way to keep me up to date on what was going on. My mother got along well with the staff, and was treated with respect and dignity.
I couldn't be more pleased. Thank you Mary and the staff of Comfort Keepers. You made it easier for me, since I live in Montana and can't get back enough to check on Mom. If you need assistance, I would recommend Comfort Keepers in Fletcher.
You'll be glad you did. Mike M.
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Agree with your comment. An understatement.
Wow I just out an application is this going to be a good employer I'm concerned alot of views are bad about this company wth